Privacy Policy

1. Overview

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

a. Information you provide directly

We collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Account details and profile information
• Payment details (processed securely by third-party providers)

b. Information collected automatically

When you use our services, we may automatically collect certain information, such as:

• IP address
• Device and browser information
• Usage data (pages visited, actions taken, referring URLs)
• Cookies and similar tracking technologies

c. Information from third parties

We may receive information about you from third parties, such as:

• Payment processors
• Analytics providers
• Authentication or social login services (if used)

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our services
• Creating and managing your account
• Personalizing your experience
• Communicating with you about your account, updates, and support
• Sending transactional notifications and service-related messages
• Processing payments and subscriptions
• Analyzing usage and improving our products and features
• Detecting, preventing, and addressing technical and security issues
• Sending marketing and promotional communications where permitted by law

4. SMS / Text Messaging Policy

If you provide your mobile phone number, you may receive SMS or text messages from us related to your account or our services. By submitting your phone number, you agree to receive text messages as described below, subject to applicable laws.

a. Types of messages you may receive

Depending on how you use our service and your preferences, we may send:

• Account activation or verification codes
• Security alerts and important account notifications
• Appointment reminders and scheduling updates
• Transactional notifications (e.g., confirmations, status updates)
• Marketing or promotional messages, if you opt in to receive them

b. Carrier compliance language

Standard carrier terms apply:

• Message and data rates may apply.
• Message frequency may vary.
• You can opt out at any time by replying STOP.
• For help, reply HELP.
• Carriers are not liable for delayed or undelivered messages.

c. Consent and opt-out

Your consent to receive SMS messages is not a condition of purchase. You can withdraw your consent at any time by replying STOP to any message we send or by contacting us using the details in the “Contact Us” section below.

5. How We Share Information

We may share your information with trusted third parties that help us operate and improve our services, including:

• Payment processors
• Email and SMS service providers
• Hosting and infrastructure providers
• Analytics and monitoring services
• Customer support tools

We do not sell your personal information.

We may also disclose information if required by law, to comply with legal processes, or to protect the rights, property, or safety of us, our users, or others.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

• Accessing the information we hold about you
• Requesting corrections or updates
• Requesting deletion of certain information
• Objecting to or restricting certain processing
• Opting out of marketing communications
• Withdrawing consent where processing is based on consent

To exercise any of these rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding to your request.

8. Cookies

We use cookies and similar technologies to remember your preferences, understand how our services are used, and improve your experience. You can control cookies through your browser settings, but disabling cookies may impact certain features of the site.

9. Third-Party Services

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.